The
Brand Analysis, Positioning and Development Methodology
is a simple two-step process.
First
we have a marketing strategy meeting with you,
your vendors, staff, and distributors to determine
your company’s core benefits and their
perceptions of your current positioning in the
marketplace. Then we focus on external sources
of information (customers, potential customers,
and past customers) to identify their perceptions
of your current positioning in the marketplace.
And finally, we identify your customers’
and potential customers’ emotional hot
buttons and obstacles to purchase.
We
take the information derived from step 1 to establish
a Creative Platform that appeals to your prospect
on an emotional level. Because this platform is
based on both cognitive and emotional appeal,
derived directly from interaction with your prospect,
your organization realizes an optimal brand position
for your marketing team to execute.
STEP
1:
What are Inside Insights© Research Focus
Groups? How will it benefit your company? Focus
Groups. Good, but...
Not Just Focus Groups Inside
Insights© Focus Groups
Focus groups should be aimed at a key "deliverable"
to uncover a prioritized list of key strategic
benefits. Inside Insights© is a proprietary,
custom designed Benefits Testing and Consumer
Insights Research Program. It will systematically
unveil the strategic “hot buttons”
that lead to more favorable attitudes/usage intent
for your Brand. It also identifies consumer barriers
to attitudinal changes. Unlike some traditional
focus groups, Inside Insights© Focus Groups
are not aimed at finding “nice to know”
information. It is a system that uncovers “need
to know” insights about target users.
Deliverables: what Inside Insights© will
uncover:
· A clear understanding and priority
ranking of consumer benefits that are key drivers
of customer purchases.
· The drivers that motivate prospects to
choose your company over other competitors.
· Consumer perception of your principal
competition and their strengths and weaknesses.
· Example translations showing identified
consumer benefits as advertising/communications
for your company.
How Do Inside Insights© Focus Groups Work?
The Inside Insights© system is designed
to obtain both "private" assessments
from each participant, as well as significant
group interaction.
If six Inside Insights© Focus Group sessions
are conducted with the target, the study has the
benefit of highly significant statistical sampling.
At each focus group, our senior research strategist
probes participants for strongly held attitudes,
feelings and perceptions for 1 hour and
45 minutes. This approach creates valuable information
that is timely and actionable.
Note: The entire Inside Insights©
Focus Groups process will be implemented by our
senior research strategist from creating
the Moderator’s Guide and Benefit Statements
with your company, to conducting the Inside Insights©
Focus Groups, to writing and presenting the final
report. Because of this total immersion in the
process, our senior strategist moderates these
groups with comprehensive knowledge of the client’s
product and benefits.
The final presentation references video emphasizing
key findings and significant focus group excerpts.
STEP
2:
What is a Brand Creative
Platform and how will it benefit your company?
Creative
based on cognitive and emotional indicators:
A Creative Platform consists of conceptual messages
that leverage a product’s unique benefits
(customer hot buttons) in a manner that appeals
cognitively and emotionally to the customer. These
messages are communicated in a tone/manner, look/feel
that elevates the Brand promise consistently across
all advertising media.
The Process: Rare and Effective.
Utlizing the information gathered from conducting
Inside Insights©, our Creative Director wil:
· Review and prioritize your consumer benefits.
· Identify the media vehicles in your marketing
program.
· Develop a Creative Platform Brief, which
confirms key messages, tone and manner, copy points,
design direction and customer profile.
· Create the consumer benefit concept/messages
in black marker on white paper. This process allows
you to focus on the message or idea uninterrupted
by design. If a concept is weak, it will reveal
its weakness, naked of design. An idea that passes
this test will only improve with professional
art direction.
Once the ideas are selected, the design begins
to arrive at the Brand Platform “look and
feel.” We compile a list of items surrounding
the benefits, manufacture, and use of the product
to identify textures, colors, etc. We then present
three unique and distinctive design options for
the Brand Creative Platform, prepare to integrate
into your marketing materials.
Deliverables in Step 2, “Brand Creative
Platform:”
1. 3 creative concepts for each medium involved
in your marketing.
2. The Corporate Brand look and feel executed
in one item per media vehicle within your marketing
campaign. (TV is taken to storyboard only with
production/director instruction)
3. A Brand Platform Blue Print Guide
(Graphic standards for your agency or in-house
department to follow).
4. Corporate ID, Logo Design or refinement, and
company-wide integration.
5. Positioning Statement / Tag-line Development.
How
does the Brand Creative Platform benefit you?
• Your advertising and communications
will be focused on and leverage your most meaningful
product benefits.
• Your creative messages will create an
emotional bond with your customer, leading to
brand loyalty.
• Your communications will sell your product
and benefits in concepts that will touch your
customers’ emotions, making them laugh,
cry, and think. This gives your communications
a higher recall rate, which translates into increased
return on your marketing dollars invested.
• Your corporate culture, tone & manner,
and product features will be incorporated into
your communications design to create a distinctive
“Brand Look” that clearly differentiates
from the competittion.
• Your Brand identity will become recognizable
and familiar to your customers.
• Your design and conceptual messages are
rooted in sound strategy and positioning that
is defined by your customer rather than a creative
designer.
There is a significant difference in the Creative
Platform that comes from this Branding exercise
compared to a clever creative/design that is produced
by in-house or agency designers.
The Creative Brand Platform is a highly disciplined
process that results in a marketing campaign foundation
of conceptual messages and a Brand look.
Your in-house marketing department’s designer
or current advertising agency can then follow
the guideline instructions or graphic standards
and carry the look, feel, and messages into all
marketing components.
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